Privacy policyImportant Privacy stuff that matters.

Privacy Policy

We are committed to ensuring that your privacy is protected at all times. This privacy policy sets out how we use and protect any information you give us to use our website and/or services. We might change this policy from time to time to ensure it is always up to date with any changes we do to our website and/or services. This policy is effective from 01/01/2018.

What we collect

We collect relevant information that enables us to provide our services. We aim to collect only the necessary information we might require, and constantly revisit our internal processes to ensure we are not collecting or storing excessive information. When making use of our site's functionality, as appropriate, you may be asked to enter your name, email address, nickname, question, payment information or other details to help you with your experience.

What we do with the information we gather

We particularly use your data for the following:

  • To personalize your experience and to allow us to deliver the type of content and service offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your requests.
  • To quickly process your transactions.
  • To ask for feedback and reviews of services.
  • To follow up with after correspondence (live chat, email or phone inquiries).
  • To create payment receipts, invoices and comply with relevant tax authorities.
  • To process payments and card authorization transactions.

Use of Cookies

Cookies are small files installed on your computer’s hard drive that assist our website to identify your computer as you view different pages on our website.

These cookies will enable the website to store your preferences for the purpose of presenting content, options, and functions that are specific to you. Cookies also enable us to see information on how many people use the website and which pages they frequent.

Cookies will not provide us access to your computer or any of your information other than that which you choose to share with us.

How we use cookies

We may place a number of cookies in your web browser for the following purpose:

  • To enable certain functions of the Service.
  • To provide analytics.
  • To store your preferences.
  • To enable advertisements delivery, including behavioral advertising.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements and any other purposes we may deem appropriate. Please note that we have no control over websites outside our domain. If you provide information to a website in which we link, we are not responsible for its protection and privacy. You will be responsible for reading the site’s data protection and privacy policies in full.

Controlling Cookies

You can use your browser’s cookie settings to determine how our website uses cookies and if you do not want our website to store cookies on your computer, you should set your web browser to refuse cookies. Doing this, however, may affect how our website functions and some content and pages may become unavailable to you. By continuing to use this website without adjusting your browser’s cookie settings, you agree that we can place these cookies on your device

Use of Widgets

To enhance your user experience on our website, we may employ the use of small widgets instead of pop-ups. You may see a box in the bottom of our website asking if you want to accept cookies. If you do not see it, you may have already consented from a previous visit. If you click on the Accept button, the widget will disappear and you will not see it again. If you don’t click on Accept, implied consent is assumed.

How we protect your information

We are committed to ensuring that your information is transmitted and stored securely. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect in accordance with the Data Protection Act 1998.

We never store credit card information in our servers. We rely on reputable payment gateway providers to handle your credit card information on our behalf.

We are PCI Compliant, to provide you with a further layer of assurance. As part of remaining compliant, we carry independent security assessments of our website on a regular basis, to ensure it remains adequately protected.

Any information you provide to us through our website is encrypted in transmission through the use of an SSL certificate. While visiting our website the address bar on your browser may show a padlock. This is a simple way to tell you that the communication between our servers and your browser is securely encrypted.

Controlling your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible through our Help center.

You may request details of personal information which we hold about you under the Data Protection Act 1998.